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A Business Model Guide for a Future Public Library Service
Technical Infrastructure - its Value and Importance to Trade
Loyalty is Everything
Chaos, Risk and Nimbleness
Clark Kent and Lois Lane in 2010
Innovative, Nimble, Collaborative Community Partnerships.
Australia's 21st Century Community Library Services Model
Trends and Strategic Direction of Management Systems
Is Corporate Social Responsibility Real?
The Facts of Library Management
The Innovation Imperative
The McDonald’s Public Library System of 2020
The Nimble Information Adventurer
The Roaring 2020s' Information Professionals
The State of the Nation
Trends in the Library and Information Services Sector 2013
Triple Bottom Line and the Community Library
Strategic Alignment of Knowledge Management